24" Fishtail Braid Ponytail with Headband - Synthetic Hair Extension

PRODUCT SPECIFICATIONS
• Material: Premium Quality Synthetic Fiber
• Style: Fishtail Braid with Headband
• Length: 24 inches
• Attachment: Wrap-Around Headband Design
• Color Options: Natural Black(1B#), Darkest Brown(2#), Dark Brown(4#), Light Brown(8#), Light Blonde(22#), Honey Blonde(27#), Ombre Blonde(27-613#), Light Auburn(30#), Light Auburn to Platinum Blonde Ombre(30H613#), Platinum Blonde(613#)

KEY FEATURES
• Ready-to-Wear - No installation needed
• Secure Headband Design - Stays in place all day
• Natural Looking Fishtail Braid - Intricate braiding detail
• Heat Resistant Synthetic Fiber - Can withstand low heat styling
• Lightweight & Comfortable - Won't weigh you down
• Easy to Apply & Remove - Perfect for beginners
• Multiple Color Options - From natural blacks to vibrant blondes

KEEP YOUR WIG LOOKING FABULOUS

🧴 Washing
• Wash every 10-15 wears or when product buildup occurs
• Use sulfate-free shampoo and conditioner
• Gently wash in cold water, do not rub or twist
• Air dry on a wig stand

💇‍♀️ Styling
• Use heat protectant spray before heat styling
• Maximum heat: 180°C (356°F) for human hair wigs
• Avoid heat on synthetic wigs (check product specs)

🏪 Storage
• Store on a wig stand or mannequin head
• Keep away from direct sunlight
• Cover with a silk/satin bag to prevent tangling

💡 Lifespan: With proper care, this wig can last 6-12 months
(human hair) or 3-6 months (synthetic).

RETURN & REFUND POLICY

🕒 Timeframe

- Request returns or exchanges within 7 days of delivery for quality issues or wrong items.

- “Change of mind” returns allowed only for unworn, unopened items.

🛠 Quality Issues

- Covered issues: excessive shedding, major color mismatch vs description, lace/cap damage, defective clips/combs.

- Photo/video proof required for review.

🚫 Non-Returnable Items

- Worn, tried-on, cut, or styled wigs (including tag/lace removal).

- Custom or personalized wigs.

- Clearance/sale items, gift cards.

- Items damaged by improper care.

📩 How to Start a Return

1. Email ljirong17@gmail.com with order number & issue details.

2. Wait for approval & official return address. Unauthorized returns will be refused.

3. Use trackable, insured shipping with signature confirmation.

💵 Refunds & Fees

- Our fault: Full refund + original & reasonable return shipping.

- Customer change of mind: Customer pays return shipping; $20 restocking may apply.

- Refund issued within 2-3 business days after inspection (bank may take 3-10 days).